Introduction
Please read the terms and conditions set out below. When You access
this site for the first time You agree to be bound by all terms
and conditions for the use of this Service. We may vary the terms
and conditions for the use of this Service from time to time by
posting revised terms and conditions on the site. It is Your responsibility
to check whether the terms and conditions have been revised. Your
use of this service after the date on which we post the revised
terms and conditions shall be deemed to constitute Your acceptance
of the revised terms and conditions.
If You do not agree to be bound by these terms and conditions You
must stop using this site immediately.
Our Contract
You will have an opportunity to check and correct any input errors
in your order up until you submit your order. After submitting an order
to us we will give you an Order Reference Number and details of
the products you have ordered. We will send these details to you
in an e-mail. Please note that this e-mail is an acknowledgement,
not acceptance of your order. We may decline all or part of your
order for any reason, in which case We will contact you to confirm
our actions.
When deciding whether or not to accept your order we may use certain
information about you, including any credit checks on your payment
method as appropriate. This helps to protect you and us against
fraudulent transactions. We will tell you if your payment details
cannot be authorised for any reason and may invite you to pay by
another method. Data regarding your card and related card-holder
address details will be passed between Us for the purposes of checking
for fraudulent transactions.
Prices and Payment
All prices and charges on this site are shown in UK pounds sterling.
They include any VAT payable, but exclude delivery charges (delivery charges
will be shown on your order confirmation page).
The total cost of your order will be the price of the products you
order plus the applicable delivery charge. All these will be set
out clearly in your Shopping Basket before you submit your order.
We try very hard to ensure that all information on this site is
accurate. However, just occasionally, an error can occur. If we
discover an error in the price or description of a product you have
ordered, we will tell you and ask you whether you wish to continue
with your order or cancel it.
We accept payment by PayPal, Nochex and Un marked Postal Orders. It is your resonsability to ensure that the checkout is successfull if you use PayPal or Nochex.
Delivery
Please make sure you keep the receipt enclosed with your goods.
Delivery is by Royal Mail 1st class standard post.
Missing, Damaged or Incorrect Orders
We try very hard to ensure that you receive your order in pristine
condition. If you do not receive all your products, please check
that they have been despatched by contacting sales@nailtreatz.co.uk . In the unlikely
event that a product arrives damaged or faulty, you should also
contact this address.
These steps are also described further down in these Terms and Conditions.
Backorders
We endeavour to keep product stocked to a level where we are able
to ship on receipt of order. Stock levels will be indicated to you
while you are placing your order. However, we may have to leave
your requirements on backorder should we have sold through on stock
lines or in the unlikely case of a stock discrepancy. If this is
the case then the whole order will be held back until the appropriate
product is in stock. We anticipate delays of no
more than 28 days. Should this be exceeded then you will be contacted
to see what action you wish to take i.e. whether to cancel,
amend or continue with your order.
Order Cancellations
You can cancel your purchase at any time before you confirm your current order:
Before delivery: Please contact us at sales@nailtreatz.co.uk. You will need to have your order
reference to hand in order to help on this matter.
After delivery: Please contact sales@nailtreatz.co.uk to notify us of your wish to cancel.
We must have an official request to cancel in writing, by e-mail. You must include the order reference, order
details and what you wish to return. Following receipt of your request
to cancel, you will be given a reference number to include on your
return paperwork and an address to return the product to. Return
of the product is at your cost,. When the product is received (and
reliant on passing inspection) then you will receive credit in full
to the value of your original order (including our outbound shipping
charges but not your return shipping costs).
*Return requirements: Your product must be complete and
in 'as new' condition (e.g. if you have opened the package to examine
the product you must have done so without damaging or marking the
product in any way). Any 'Free Gifts' received with
the product must also be returned. Where these requirements have
not been met then the total you will be credited may be affected.
You will be contacted should this be the case.
Incorrect Product received:
Should you receive incorrect products from that which you had
confirmed as being ordered then please contact sales@nailtreatz.co.uk, to notify us of this.
Order confirmed as shipped but not received:
Should you have shipment of your order confirmed but not receive
a delivery then please contact sales@nailtreatz.co.uk, to notify us of this.
We will investigate the shipment, track it where possible, and
on completion of this investigation either provide appropriate proof
of delivery or ship out a replacement order. Please note: Royal Mail have a delivery window of 15 days for 1st class items. We cannot do any investigations until this time period has elapsed. We will nofify Royal Mail and let them conduct their investigation. We will then refund or replace your shipment based on their findings.
This guidelines do not cover faults caused by accident, neglect,
misuse or normal wear and tear.
THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS
Liability
In performing any obligation under this terms and conditions
of use policy, our duty is only to exercise reasonable care and
skill of a competent on-line Service provider.
We shall not be liable for any damages, including without limitation,
indirect or consequential damages, howsoever arising out of your
use of this site or in respect of any of your actions or omissions
taken in reliance on any of the advice or information contained
on this site or any site to which this site is linked.
Nothing in these terms and conditions limits our liability for
death or personal injury resulting from our negligence.
We are not liable for any failure to perform any of our obligations
under these terms and conditions caused by matters beyond our reasonable
control.
Third party sites
Any hypertext links this site contains to sites that are not
operated by us or by our associated companies are not controlled
by us and as such we are not responsible for their content. Our
inclusion of hypertext links to such sites does not imply any endorsement
of the material contained on the sites or of the owners.
Indemnity
You shall indemnify and hold us harmless from all losses, liabilities,
costs and expenses in connection with any claim by any third party
with respect to any alleged or actual infringement of copyright,
trademark, Service mark or any other proprietary rights or any false
or misleading statements or breach of advertising standards resulting
from the use of this Service by you. This clause shall survive termination
of this agreement for any reason whatsoever.
Privacy of personal information
You acknowledge that any personal information disclosed
by You in public areas of the Service is at your own risk and may
be used by others.
Log files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track
users movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked
to personally identifiable information.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and
advertisers. This is not linked to any personally identifiable information.
Intellectual property rights
All rights, including copyright, in the content of these web
pages from time to time are owned or controlled for these purposes
by Nail treatz.
All trade marks, names, and logos are the proprietary marks of
us or of our associated companies. Marks identifying third parties
are owned or licensed by those third parties or their associated
companies. Nothing in these terms and conditions in any way confers
on You any licence or right under any trade marks, names or logos.
Assignment
You are not allowed to transfer or attempt to transfer this agreement
in whole or in part to any other Person.
Matters beyond our reasonable control
If We are unable to provide this Service because of something beyond
our reasonable control such as technical failure, lightning, flood,
or exceptionally severe weather, fire or explosion, civil disorder,
war, or military operations, natural or local emergency, anything
done by government or other competent authority or industrial disputes
of any kind (whether or not involving our employees), We will not
be liable for this.
Jurisdiction
These terms and conditions and all transactions relating to this
website are governed by English law and are subject to the non-exclusive
jurisdiction of the English courts. We do not accept amendments
to these terms and conditions.
Your data protection rights are set out in our Privacy Policy.
Additional terms and conditions may apply for prize competitions,
pre-release orders and our added value services and offers. If so,
you will be alerted to them at the relevant juncture.
These terms and conditions only cover the Nail treatz website and the order processing section for Nail treatz website. Any other websites to which
you link from this site are governed by their own terms and conditions.
We accept no responsibility or liability for the content or operation
of websites which are not under our control. We are required by
law to tell you that sales can be concluded in English only and
that no public filing requirements apply.
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