Introduction

Please read the terms and conditions set out below. When You access this site for the first time You agree to be bound by all terms and conditions for the use of this Service. We may vary the terms and conditions for the use of this Service from time to time by posting revised terms and conditions on the site. It is Your responsibility to check whether the terms and conditions have been revised. Your use of this service after the date on which we post the revised terms and conditions shall be deemed to constitute Your acceptance of the revised terms and conditions.

If You do not agree to be bound by these terms and conditions You must stop using this site immediately.

Our Contract

You will have an opportunity to check and correct any input errors in your order up until you submit your order. After submitting an order to us we will give you an Order Reference Number and details of the products you have ordered. We will send these details to you in an e-mail. Please note that this e-mail is an acknowledgement, not acceptance of your order. We may decline all or part of your order for any reason, in which case We will contact you to confirm our actions.
When deciding whether or not to accept your order we may use certain information about you, including any credit checks on your payment method as appropriate. This helps to protect you and us against fraudulent transactions. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method. Data regarding your card and related card-holder address details will be passed between Us for the purposes of checking for fraudulent transactions.

Prices and Payment

All prices and charges on this site are shown in UK pounds sterling. They include any VAT payable, but exclude delivery charges (delivery charges will be shown on your order confirmation page).
The total cost of your order will be the price of the products you order plus the applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order.
We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.
We accept payment by PayPal, Nochex and Un marked Postal Orders. It is your resonsability to ensure that the checkout is successfull if you use PayPal or Nochex.

Delivery

Please make sure you keep the receipt enclosed with your goods.

Delivery is by Royal Mail 1st class standard post.

Missing, Damaged or Incorrect Orders
We try very hard to ensure that you receive your order in pristine condition. If you do not receive all your products, please check that they have been despatched by contacting sales@nailtreatz.co.uk . In the unlikely event that a product arrives damaged or faulty, you should also contact this address. These steps are also described further down in these Terms and Conditions.

Backorders
We endeavour to keep product stocked to a level where we are able to ship on receipt of order. Stock levels will be indicated to you while you are placing your order. However, we may have to leave your requirements on backorder should we have sold through on stock lines or in the unlikely case of a stock discrepancy. If this is the case then the whole order will be held back until the appropriate product is in stock. We anticipate delays of no more than 28 days. Should this be exceeded then you will be contacted to see what action you wish to take – i.e. whether to cancel, amend or continue with your order.

Order Cancellations
You can cancel your purchase at any time before you confirm your current order:

Before delivery: Please contact us at sales@nailtreatz.co.uk. You will need to have your order reference to hand in order to help on this matter.

After delivery: Please contact sales@nailtreatz.co.uk to notify us of your wish to cancel. We must have an official request to cancel in writing, by e-mail. You must include the order reference, order details and what you wish to return. Following receipt of your request to cancel, you will be given a reference number to include on your return paperwork and an address to return the product to. Return of the product is at your cost,. When the product is received (and reliant on passing inspection) then you will receive credit in full to the value of your original order (including our outbound shipping charges but not your return shipping costs).

*Return requirements: Your product must be complete and in 'as new' condition (e.g. if you have opened the package to examine the product you must have done so without damaging or marking the product in any way). Any 'Free Gifts' received with the product must also be returned. Where these requirements have not been met then the total you will be credited may be affected. You will be contacted should this be the case.

Incorrect Product received:
Should you receive incorrect products from that which you had confirmed as being ordered then please contact sales@nailtreatz.co.uk, to notify us of this.

Order confirmed as shipped but not received:
Should you have shipment of your order confirmed but not receive a delivery then please contact sales@nailtreatz.co.uk, to notify us of this.

We will investigate the shipment, track it where possible, and on completion of this investigation either provide appropriate proof of delivery or ship out a replacement order. Please note: Royal Mail have a delivery window of 15 days for 1st class items. We cannot do any investigations until this time period has elapsed. We will nofify Royal Mail and let them conduct their investigation. We will then refund or replace your shipment based on their findings.

This guidelines do not cover faults caused by accident, neglect, misuse or normal wear and tear.


THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS

Liability
In performing any obligation under this terms and conditions of use policy, our duty is only to exercise reasonable care and skill of a competent on-line Service provider.

We shall not be liable for any damages, including without limitation, indirect or consequential damages, howsoever arising out of your use of this site or in respect of any of your actions or omissions taken in reliance on any of the advice or information contained on this site or any site to which this site is linked.

Nothing in these terms and conditions limits our liability for death or personal injury resulting from our negligence.

We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

Third party sites
Any hypertext links this site contains to sites that are not operated by us or by our associated companies are not controlled by us and as such we are not responsible for their content. Our inclusion of hypertext links to such sites does not imply any endorsement of the material contained on the sites or of the owners.

Indemnity
You shall indemnify and hold us harmless from all losses, liabilities, costs and expenses in connection with any claim by any third party with respect to any alleged or actual infringement of copyright, trademark, Service mark or any other proprietary rights or any false or misleading statements or breach of advertising standards resulting from the use of this Service by you. This clause shall survive termination of this agreement for any reason whatsoever.

Privacy of personal information
You acknowledge that any personal information disclosed by You in public areas of the Service is at your own risk and may be used by others.

Log files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

Intellectual property rights
All rights, including copyright, in the content of these web pages from time to time are owned or controlled for these purposes by Nail treatz.

All trade marks, names, and logos are the proprietary marks of us or of our associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on You any licence or right under any trade marks, names or logos.

Assignment
You are not allowed to transfer or attempt to transfer this agreement in whole or in part to any other Person.

Matters beyond our reasonable control
If We are unable to provide this Service because of something beyond our reasonable control such as technical failure, lightning, flood, or exceptionally severe weather, fire or explosion, civil disorder, war, or military operations, natural or local emergency, anything done by government or other competent authority or industrial disputes of any kind (whether or not involving our employees), We will not be liable for this.

Jurisdiction
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Your data protection rights are set out in our Privacy Policy.

Additional terms and conditions may apply for prize competitions, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Nail treatz website and the order processing section for Nail treatz website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

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